Privacy Policy

Introduction

This Privacy Policy explains how MICRONOVA TRADING FZCO ("MICRONOVA", "we", "us") handles personal information in connection with the website micronovatrading.com and related business communications. MICRONOVA is a Free Zone Company registered in Dubai, United Arab Emirates, with a registered office at IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.

Information We Collect

Depending on how you interact with us, we may collect:

• Name
• Company name
• Email address
• Phone number
• Country
• The contents of your enquiry or correspondence
• Technical information such as browser and device data
• IP information where applicable
• Website usage information
• Cookie data, where cookies are used

How We Collect Information

• Through the contact form on this website
• Through direct emails sent to us
• Through WhatsApp enquiries
• Through website technology used to deliver and secure the site
• Through cookies, where enabled by you

Why We Use Information

• Responding to enquiries
• Evaluating potential business relationships
• Supplier communications
• Customer communications
• Operating and maintaining the website
• Security and prevention of misuse
• Meeting compliance obligations
• Improving website performance

Data Sharing

We do not sell personal data. Information may be shared only where necessary with technology providers, hosting providers, email service providers, professional advisers, and with authorities where legally required.

International Processing

Website, hosting and email providers may process data in different jurisdictions depending on their service infrastructure. Where this occurs, we seek to use reputable providers that apply appropriate safeguards.

Data Retention

We retain information only for as long as necessary for legitimate business, legal and operational purposes, after which it is deleted or archived in accordance with our internal practices.

Security

We apply reasonable technical and organizational measures intended to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage can be guaranteed to be completely secure.

User Rights

Subject to applicable law, you may contact MICRONOVA to request access to, correction of, or deletion of personal information we hold about you, or to object to certain processing. We will respond to reasonable requests within a reasonable period.

Contact

For any privacy-related request, contact us at shorest3@gmail.com.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices, technology or legal requirements. The date of the most recent update is shown at the top of this page.